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The Role
The Quality Control Manager is responsible for ensuring all production equipment meets company standards for performance, reliability, and show readiness. This role plays a critical part in maintaining the integrity of our inventory by overseeing quality control processes, supporting repairs and RMA workflows, and verifying accuracy of outbound orders. In addition to hands-on responsibilities, this role is expected to build and develop a strong, reliable team focused on quality, ensuring that all gear is consistently prepped, tested, and delivered in the best possible condition. The ideal candidate is detail-oriented, technically knowledgeable, and proactive in identifying and resolving issues before gear leaves the warehouse.
Key Responsibilities
- Organize and manage audio, video, and production inventory.
- Clean, maintain, and ensure proper functioning of all equipment.
- Perform detailed QC checks on audio, video, camera, and general production gear before and after events.
- Test signal flow, connectivity, firmware, and operational readiness of equipment.
- Identify, document, and report damaged or missing gear.
- Prep and de-prep equipment for shows according to company standards.
- Keep the workspace clean, organized, and safe.
- Collaborate with team members to ensure smooth warehouse operations.
- Monitor overall condition and lifecycle of inventory, identifying items in need of maintenance, repair, or replacement
- Assist in reviewing and verifying orders to ensure correct gear, quantities, and configurations are pulled and prepared
- Develop and improve QC processes, checklists, and standards to increase consistency and reduce errors
- Maintain clear documentation of QC results, repairs, and inventory status
- Help train team members on proper QC procedures and equipment handling best practices
- Support inventory audits and help investigate missing or damaged equipment
Qualifications
- Basic knowledge of live audio, video, and camera equipment.
- Understanding of signal flow and common production gear connections is a plus.
- Previous experience in a warehouse or production environment preferred.
- Strong attention to detail, especially in quality control and gear inspections.
- Ability to lift and move heavy equipment safely.
- Excellent organizational, communication, and teamwork skills.
- Willingness to work flexible hours, including weekends if necessary.
The Role
We are seeking a versatile and hardworking Audio Technician to support our rapidly growing audio department. This role is a dynamic in your time would be split in our Gallatin warehouse ensuring gear is prepped, quality-controlled, and maintained to the highest standards, while the other half will be spent onsite deploying systems, loading in, and running audio for live events. Reporting directly to the Audio Department Head, you will be the backbone of our audio execution, ensuring our DiGiCo, Yamaha, and L-Acoustics systems leave the shop show-ready and perform flawlessly onsite.
Key Responsibilities
Warehouse Operations & Prep
- Pull and Prep Gear: Accurately pull equipment based on project pack lists, ensuring all consoles, PA components, RF systems, and cabling are accounted for.
- Quality Control (QC): Rigorously test and inspect all audio equipment before it leaves the shop. Ensure firmware is updated, racks are built to spec, and gear is show-ready.
- De-Prep and Turnaround: Process returning shows by scanning gear back into inventory, cleaning equipment, striking racks, and reporting any damages or missing items.
Inventory Management: Utilize inventory software LASSO to scan items in and out, maintaining accurate stock records. - Maintenance: Assist the Audio Department Head with routine maintenance, cable soldering, minor repairs, and maintaining clean, organized audio aisles.
Onsite Event Execution
- Load-In & Deployment: Safely load/unload trucks and deploy audio systems onsite, including rigging and flying L-Acoustics PA systems safely and efficiently.
- System Setup: Run heavy cabling, power distribution, set up Dante/AVB networking topologies, and execute accurate stage patching.
- Audio Operation: Act as an A2 (managing stage audio, monitor patching, and RF coordination) or A1 for smaller break-out rooms and events as required.
- Troubleshooting: Assist the System Engineer or Audio Department Head with system tuning, line checks, and resolving signal flow issues under pressure.
- Load-Out: Ensure the safe and organized strike of all audio equipment, packing cases logically for efficient return to the warehouse.
Qualifications
- 2–4 years of professional experience in live sound, event production, or warehouse AV operations.
- Local to the Nashville area with the ability to reliably commute to the Gallatin, TN shop.
- Hands-on experience with modern digital audio consoles, specifically DiGiCo and Yamaha.
Familiarity with L-Acoustics PA systems and related rigging hardware. - Solid understanding of signal flow, RF deployment, and networked audio basics (Dante certification is a plus).
- Physical readiness: Ability to repeatedly lift up to 50 lbs, push heavy road cases, load trucks, and work on your feet in both warehouse and active event environments.
- Flexibility: Willingness to work irregular hours, including nights, weekends, and multi-day travel for festivals or corporate shows.
- Team Player: Excellent communication skills with a proactive, “can-do” attitude that thrives in a collaborative, fast-paced environment.
We provide cutting-edge LED technology and top-notch service to our clients,
ensuring every event exceeds expectations. We are seeking a highly skilled and motivated LED Technician to join our team. This position requires a blend of technical expertise, leadership skills, and a strong commitment to excellence. If you’re a proactive, tech-savvy individual with a passion for live events and LED technology, we’d love to hear from you.
Key Responsibilities:
Travel & On-Site Support:
● Lead the load-in and setup of LED panels for live events, ensuring efficient and accurate
installation.
● Troubleshoot and resolve technical issues on-site to maintain seamless event operations.
● Collaborate with clients, production teams, and other technicians to ensure the highest
quality results.
Warehouse & Inventory Management:
● Maintain and organize LED inventory in the warehouse, ensuring all panels, parts, and
equipment are in working condition.
● Perform routine maintenance, testing, and repairs on LED panels and related equipment.
● Coordinate inventory tracking to optimize usage and minimize downtime.
Technical Design & Planning:
● Create detailed drawing packets for LED panel installations, including layouts, power
schematics, and rigging diagrams.
● Design truck pack plans to maximize space and ensure efficient loading and unloading
for events.
● Stay up-to-date on the latest LED technology and recommend improvements to enhance
operations.
Requirements:
● Experience: Minimum of 4 years of hands-on experience with LED technology in live
events or a similar field.
● Technical Skills: Proficiency in CAD software (e.g., AutoCAD, Vectorworks) to create
drawing packets.
● Knowledge: Familiarity with LED panel systems, video processors, and signal flow.
● Problem-Solving: Strong troubleshooting skills to quickly identify and resolve technical
issues.
● Leadership: Ability to manage on-site teams during setup and breakdown phases.
● Organization: Detail-oriented with excellent time management skills, particularly in
high-pressure environments.
What We Offer:
● Competitive salary based on experience.
● Opportunities for growth and development within the company.
● A dynamic work environment with a focus on teamwork and collaboration.
● The chance to work on exciting live events with a talented and passionate team.